Privacy Policy & GDPR Compliance

General

The use of the electronic pages and services provided to the visitor/user, from the company’s website, presupposes your unconditional agreement with the Privacy Policy on the Protection of Personal Data of this website. Therefore, the visitor/user must carefully read the contents of this page before using the services of our website. If you do not agree, you should leave it and NOT make any use of its services and content.

This privacy policy may change from time to time in accordance with legislation or industry developments. We will not expressly notify our customers or website users of these changes. Instead, we encourage you to periodically check this page for any changes to this privacy policy. Your continued use of the site even after any changes to the Privacy Policy constitutes your unreserved acceptance of these terms.

Privacy

We collect and process your personal data only when absolutely necessary.
We will never sell, rent, distribute, or disclose your personal information in any way, except as required. If you are under 16 years of age, you MUST have your parents’ consent before using the services of this website.

Relevant legislation

Along with our company’s internal IT systems, this website has been designed to comply with the following laws/regulations regarding the protection of users’ personal data:
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation (GDPR) 2018
Personal information this website collects and why we collect it
This website collects and uses personal information for the following reasons:

Invoicing / financial information services

In the event that you purchase any of our services/products, we will keep on our database the information necessary for their pricing, as well as for communication between us, such as name, address, email, telephone, contact number, etc. with you in cases concerning the payment of services / products, invoicing balances, recurring charges, information about offers on our products, etc. via e-mail, sms or telephone. All data transmitted via email is protected by a TLS/SSL security protocol.

Website traffic monitoring

Like most websites, this one uses Google Analytics (GA) to track user activity. We use this data to determine the number of people using our website, to better understand how they find and use our websites, and to see their journey through the website. Although GA records data such as your geographic location, device, web browser and operating system, none of this information makes you personally identifiable to us. GA also records your computer’s IP address, which could be used to identify you, but Google does not give us access to this. We consider Google to be a third party data processor which is compatible with the requirements of European legislation.

Contact forms and email links

In the event that you choose to contact us using a contact form or a link in our email, none of the data you provide will be stored by this website or transferred to or processed by any third party data processor as defined below under “Our Third Party Data Processors”. Instead, this data will be sent to us in an email message via SMTP (Simple Mail Transfer Protocol). Our SMTP servers are protected by TLS/SSL security protocol, which means that email content is encrypted before it is sent over the internet. Email content is decrypted by our local computers and devices.

Electronic newsletter

If you choose to participate in our email newsletter, the email address you submit to us will be forwarded to Mailchimp who provides us with our email marketing services. Mailchimp is a third party data processor (see our Third Party Data Processors section below). The email
address you submit will not be stored in the database within the website or in any of our company’s internal IT systems. Your email address will remain in Mailchimp’s database as long as we continue to use its services for our email marketing or until you explicitly request to be removed from the list. You can do this by using the unsubscribe link contained in all email newsletters we send you. As long as your email address remains in Mailchimp’s database, you will receive periodic informational emails from us about offers on our products or services.

Advertising campaigns

Third party vendors, including Google, may display our advertisements on websites on the Internet. For this reason, it is possible to use cookies to update, optimize and display advertisements based on the user’s previous visit to our website, as well as for repetitive marketing actions (Remarketing).